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About Us
GF Airsoft is family
owned and operated. Founded by Pat Demarzo in 2006, GF Airsoft started out in a
closet-sized retail space on Rt. 22 in New Jersey - Godfather Paintball. As the
sport of Airsoft grew, Pat branched out and started to carry more and more
Airsoft products and accessories. Always on the move, and always looking to
meet his customers needs, Pat has grown the company into the largest Airsoft
retail store in New Jersey.
As the company continued to grow, Pat made the move into the online arena and
is now providing top quality Airsoft guns and equipment to customers
nationwide. The company's newest endeavour is the GF Airsoft Arena. The new
facility is located in Flemington, New Jersey
and with it's 7,500sf playing area, is the largest indoor Airsoft field in the
state. The Arena also features a full retail store on site!
Why Buy From GF Airsoft?
Here at GF Airsoft, we know how important it is to trust the
people with whom you do business. We take pride in our company and are committed
to providing our customers with an honest, responsive, and satisfying
experience at any of our locations. As a family owned company, we depend on the
satisfaction of our customers to help us keep our business growing. Whether you
make a purchase at our store, or play at our arena, we consider you part of the
GF family, not just another dollar in the register.
What can you expect as a GF "Family" member?
1. Every
GF location is staffed by experienced Airsoft players. Our staff members
have "Hands On" experience with every product that we offer and can
provide you with an honest assessment of the item(s) you are interested
in. Whether new to the sport, or an experienced player, our staff can help
you choose the right equipment for your style of play. Wether or not you
have purchased from us, our staff is always available to answer any
questions you may have.
2. We
test every product we offer before we put it on our shelves. We only sell
what we would buy ourselves. We are experts in the products we offer and
do not try to be everything to everybody.
3. We
offer the lowest prices available anywhere. If you find a lower price at
any other credible U.S.
Based retailer, we will beat it (Shipping not Included). Just send
us a link to the web site you found the lower price advertised at.
4. If
you are interested in an item we do not have on our web site please give
us a call. We receive new items everyday and may not have had a chance to
update the site. If you are interested in something we do not currently
carry let us know. With our large manufacture base we can get ANY
Airsoft item for you.
5. We
have our own fully stocked warehouse. If we have an item advertised we
have it in stock. Unlike other retailers we will not charge you for an
item that is not in stock then make you wait for it.
6. We
offer fast shipping. Your order will ship within 2 days of our receiving
it (Excluding Holidays and Weekends). Our staff double checks every order before it leaves our warehouse
to make sure you get what you asked for.
7. Your privacy is one of our top
priorities. We will NEVER sell or share your personal information
with anyone. We do not believe in spam as a marketing tool. If you receive
an email from us it will be in response to; your order, an inquiry you
have made, or a special discount coupon. We treat spam the same way you
do, we delete it.
8. We
have trained service technicians that can repair or upgrade your
equipment. If your gun was purchased at one of our locations we will
install your upgrade for free providing you also purchase the upgrade part
from us. Depending on the service or upgrade you have requested, we can
get your gun back to you in as little as 3 days. Please ask our tech for
an estimated return date when you drop your gun off.
***The GF AIRSOFT WARRANTY*** THE BEST IN THE BUSINESS
At GF Airsoft we stand behind
the products we sell. We purchase
our products from manufactures around the world and even though we test every
product we sell, there is a chance that we
may have received a defective item from them.
***Items (Guns) With a Factory Warranty***
Some of the guns we sell come
with a warranty directly from the manufacturer. These guns will have a warranty
registration card included in the packaging. If you purchase one of these guns,
promptly fill out and return the card to them. Always keep a copy of the
registration card for your files.
Unlike other retailers, GF
Airsoft offers an additional 60 day limited warranty from the expiration
date of the original manufacturers warranty. In order to receive this warranty,
you must provide a copy of your original GF purchase receipt and a copy of your
completed manufacturers warranty card.
What we cover: GF Airsoft will, at their discretion, repair or
replace any part needed to make your gun operational to factory specifications
due to any manufacturer defect (As Determined by a Certified GF Airsoft Technician) or replace the
item with a new one at no charge to the customer. GF Airsoft will cover
shipping charges both ways.
What we do not cover: Any damages from abuse, misuse, normal wear and tear,
re-use of BBs, or use of BBs other than
as recommended in the gun's user manual ( As Determined by a Certified GF
Airsoft Technician). Your gun can be repaired at full retail pricing if you so
choose. Customer is responsible for shipping charges both ways.
***Items (Guns) Without a Factory Warranty***
If you have purchased a gun
(Most China Made) that did not come with a manufacturers warranty, GF Airsoft
will provide an IN-HOUSE 90 day limited warranty from the original
purchase date. GF Airsoft is the ONLY U.S. retailer that offers this type
of warranty to their customers. In order to receive this warranty, you must
provide a copy of your original GF purchase receipt.
What we cover: GF Airsoft will, at their discretion, repair or
replace any part needed to make your gun operational to factory specifications
due to any manufacturer defect (As Determined by a Certified GF Airsoft Technician) or replace the
item with a new one at no charge to the customer. GF will cover shipping charges
both ways.
What we do not cover: Any damages from abuse, misuse, normal wear and tear,
re-use of BBs, or use of BBs other than
as recommended in the gun's user manual ( As Determined by a Certified GF
Airsoft Technician). Your gun can still be repaired at full retail pricing if
you so choose. Customer is responsible for shipping charges both ways.
***Customer Satisfaction Policy***
If you have received an item
by mistake or have purchased an item that is not exactly as we have described
it, it may be returned for a full refund or store credit (Less Shipping).
Terms: Any item being returned for a credit/refund must be unused and in its original, unopened
retail packaging. Request for credit/return must be made within 3 days of
receipt from the carrier.
Prior to sending any item for
warranty repairs or credit/refund you MUST contact the GF Customer
Service Department.
Our service hours are from
M-F 11:30 AM through 7:30 PM (EST) and Sat from 11:30 AM Through 6:30 PM (EST).
PH: (732) 529-5284 Toll Free: (877) 745-8370 Email:
Support@Godfatherairsoft.com
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